Phoenix Wallet Support

Thank you for using Phoenix Wallet.

Phoenix Wallet is a self-custody crypto wallet for USDC and ETH on the Base network. You can generate a wallet, send and receive funds, and track your balance directly from your device.

Contact Us

If you need help, please email us at: main@phoenix.market

Important Information

• Self-custody: Your wallet keys and recovery phrase are stored only on your device. We cannot access, recover, or reset them for you.

• Transactions: All transactions are processed on the blockchain and cannot be reversed once sent.

• No custodial services: Phoenix Wallet does not hold your funds. You are fully responsible for your assets.

• No financial advice: Phoenix Wallet is a tool for managing crypto, not an investment service.

Privacy Policy

You can read our Privacy Policy here: https://phoenix.market/privacy-policy

Terms of Use

Phoenix Wallet uses Apple’s Standard Licensed Application End User License Agreement (EULA). You can review it here:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/